Why do you want this job and what can you specifically bring to the role? Tell me about a time you worked in a team. The interviewer would like to know if anything negative will appear in your reference check to determine if they want to move forward in the hiring process. The only time I was unable to cover a shift was when I had an exam at University that I could not miss. Waitrose Interview Process; watch this thread. Strong customer service abilities and a customer-focused approach to work; Be able to resolve customer complaints and deal with queries in line with company policy; Follow your training and operational procedures to meet the requirements of your role; Demonstrate effective team-working skills and complete tasks thoroughly and efficiently; In certain Waitrose roles, you will be required to work unsociable hours and also at weekends; Wear the Waitrose uniform with pride and act as a positive role model for the organisation; Meet the expectations of customers with a view to encouraging them to return to the store time and time again. Waitrose Group Assessment Guidance and Practice - How 2 Become Waitrose job descriptions generally have a salary range noted on the job announcement. It was great.". No pressure at all. We have a set of five values that were created by Partners, for Partners, to explain what it means to be a Partner and what makes a great one. At all times when dealing with a customer complaint I would remain calm, listen to their complaint, apologise if necessary and put a plan in place to resolve the issues quickly and efficiently. If you discover a coworker stealing, the hiring manager wants to hear that you would advise your supervisor or manager and let them handle the situation. I have solid references who will attest to that as well. TIP #5 At the end of your Waitrose interview, you may be given the opportunity to ask the panel some questions. Stupidly hard questions for the role - it was like I was interviewing to be CEO. Which all went well. TIP #2 During your Waitrose interview, we advise that you focus on demonstrating the core qualities and attributes of customer service, working hard under pressure, strong attention to detail, resolving customer complaints and queries, being a positive team player, having a flexible approach to work and also going above and beyond what is required for customers when needed. Interview. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. The hours were just not right for me in the end which is a shame. From what I understand, if a customer is not happy with a product that has been bought in a Waitrose store, customers can return the item or package, along with their proof of purchase, within 35 days. Waitrose Interview Questions in Ipswich - glassdoor.com What is the interview process like at Waitrose? This leadership style has been effective because the workforce is engaged and empowered to innovate. They asked basic questions which were simple and easy to answer. I also enjoy the annual reviews because it lets me show my staff how well they are doing and how much I appreciate their work. ", "I hope never to be late! He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. Retail environments are competitive, and a business can go down with one honest mistake and poor review. If you can read and write job offer forthcoming within 24 hours. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. I handle surprises using common sense and keeping courtesy to others top of mind.". Talk to the interviewer about your feelings regarding performance incentives. I ask them if they have questions, I actively listen, and I am great at reading body language. Interviews Archives - Page 6 of 42 - WorkNearYou ", "No, nothing negative will show up in my reference check. "I am more than willing to cover a shift for a coworker if possible. So far, we have seen a 56% decline in the overall loss.". Your questions and answers helped me tremendously to land my first Tech job. "I did very well in math during High School and am comfortable with the math skills required for accepting cash, balancing a cash float, and performing inventory-related tasks. Focus on giving the exact number of days you missed work and why. Yes! Find additional company focused interview questions by practicing from one of our industry sets. Here are the two questions we recommend you ask in order to portray a positive and enthusiastic attitude: QUESTION Apart from providing exceptional customer service, what else can I do in this role to ensure I meet the requirements and expectations of Waitrose? "I left my last job because there was no room for professional growth or advancement. Had to do a task, too. Be sure to avoid sounding self-righteous in your answer. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). Many retail-based organizations require their employees to wear a uniform. Reliable transportation can be a personal vehicle, Uber, public transportation, carpool, motorcycle or bicycle, or walking. I texted my friend to see if she could tell my teacher what had happened. Having studied the job description for this role, I feel I have the required skills, qualities and attributes to not only perform the job to a high standard, but to also maintain the standards you expect of your employees and partners. Candidates applying for Shop-floor Assistant (Christmas Temp) had the quickest hiring process (on average 1 day), whereas Graduate Trainee roles had the slowest hiring process (on average 150 days). Display to the interviewer that you can do more than the bare minimum. The displays I have seen in your stores are fascinating, and I would love to be a part of that creative flair. Sometimes you must relate to others in their style to be understood. I am geared for healthy competition, so when we had contests, it greatly motivated me. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. I do not prefer close supervision as I am confident in my skills. Waitrose interview details in Ipswich: 11 interview questions and 7 interview reviews posted anonymously by Waitrose interview candidates. ", "I am able to commit to the hours as shown in the job description and am available outside of college times. Talk to the interviewer about how you find motivation on the job. Tell us about yourself? If you are a college student or have another outside obligation that will hinder you from working a specific day, let the interviewer know during your interview. I like to be pushed beyond my boundaries. Our interview questions and answers do not represent any organization, school, or company on our site. Finally, be sure to mention any successful outcome. Think about some of the variables in your life that could affect your ability to arrive on time for work. Full Suggested Answer & Detailed Response, Question 7, ", "I ensure that my customers' needs are met by actively listening to them and asking the right questions. Interview Questions for Waitrose Supermarket Assistant.Tell me about how you worked effectively under pressure.What is most significant to you in an Executive Waitrose Supermarket Assistant. We do this by creating interview questions that we think you might be asked. Describe a time when you dealt with a difficult customer or client? Let the interviewer know you are aware of the need for a flexible schedule and that you can work any schedule they need. First is the psychometric tests followed by a group interview and then a solo interview. You want to earn a decent salary but do not want to respond in a way that will talk you out of a job. Was quite a while ago now. I love that you act with integrity, give it your all, and give more than you take. So there is no risk. I am excited to bring these qualities to this position with Waitrose.". Have a question or concern? This means that every time you visit this website you will need to enable or disable cookies again. I went today and got the job on the spot! I also appreciate your contribution to the communities in the UK and abroad. Im on step two ! The interviewer wants to see that you are self-aware and understand the type of manager or employer that brings out the best in you. ", "The three qualities that make me a strong fit for this position are my leadership, communication, and problem-solving skills. Now INSTANTLY download the suggested ANSWERS to the WAITROSE INTERVIEW and PASS your interview! If you come across as the type of person who requires constant recognition for everything you do, the interviewer may feel that you would be a challenge to work with. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Waitrose Interview Questions in Slough, UK - glassdoor.ca Perhaps another store in future. After assuming a management position, our turnover rate decreased by 30%. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The interview process was easy and enjoyable. You will get the best work from me if I am being treated with respect and feel appreciated.". I won an iPad, cash incentives, and concert tickets. ", "I value honesty, so if I saw a coworker stealing. Glassdoor users rated their interview experience at. Examples of good questions are asking the interviewer how you performed in the interview or if you need to clarify anything, asking what the interviewer likes most about working for Waitrose, or if they have any hesitancy about hiring you. The process took 2 weeks. If unsure where the company stood on a return, I would ask my manager for clarification.". I have worn uniforms in three past jobs and like that they help customers identify who works for the company and display a high level of professionalism.". Which all went well. Waitrose interview details in Sheffield, UK: 14 interview questions and 9 interview reviews posted anonymously by Waitrose interview candidates. While I feel that Waitrose's 30-day return policy is more than fair, there may be situations where a customer could not return the item in that time frame. I was sick for two days, and a note from my doctor accompanied those. It is a definite plus if you have cheered on your competitors and helped them along the way. Rather than placing blame, I believe it's always more effective to ask for growth recommendations.". The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. If the customer was being verbally abusive, I would tell them that I want to help them if they would please be less aggressive. I interviewed at Waitrose. Followed by some behavioural questions then a general chat about availability etc. I feel that having a satisfied customer is most important, and sometimes refusing a return is not worth the bad word of mouth or risk of negative online reviews. What plans do you have over the coming 5 to 10 years? I fully believe in honesty at all times.". Waitrose Interview Process. "Whenever I have had a supervisor who does not properly communicate with me, I try to learn their communication style and emulate it. If you have worked in another industry, describe your job's most challenging and favorite parts. After aplying for position, you have to fill some documents and scenario based question to determine whether you are good fit for the position. I took two years of communications courses in college and have honed my verbal and written communication skills over the years. Do you have a process in place for reporting these types of situations?". Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to work every day. First is the psychometric tests followed by a group interview and then a solo interview. Q12. As soon as you enter a Waitrose store, you can literally feel the quality customer service, products and groceries. Had to do a task, too. This online course has been used by 100s of job seekers to help their successful interview preparation. Understanding the company's views on leadership will help you see if your leadership style will fit the company culture. "There is no reason why you should not hire me. They manager was kind and understanding. Very detailed o line application process. A job search isn't just a one-sided hunt. I also helped her by holding her baby while she put the stroller away. I used to work at Waitrose and my former manager told me she really liked my answers on the online tests, so obviously they take everything into consideration as it is the managers who decide if you get an interview. At Waitrose, we pride ourselves on delivering outstanding customer service and care. Describe a time when you completed a difficult, time-sensitive task whilst under pressure. After everything we have gone over in this interview, do you have any hesitancy in offering me the position? I ended up winning 7 of the 12 contests! Its headquarters are in Bracknell and Victoria, England. How would you manage food temperature in the freezers/ fridges? If you are lucky enough to secure an interview them then carry on reading this post. Fox News host Tucker Carlson argues Democrats don't care who occupies elected office as long they can have power on Friday's broadcast of 'Tucker Carlson Tonight.' Focus on describing the positive reasons for wearing a uniform. ", "Thank you for asking. "I have been passively seeking a new position for quite some time and haven't jumped on anything yet because I want to ensure it's the right fit. I did not rate myself higher because I feel everyone can improve their skills as no one is perfect.". To make yourself stand out, thank the interviewer at the beginning of your response for letting you ask questions. Being flexible in your schedule is valuable as a retail-based employee. You will be better prepared to answer the question if what they wrote is fresh in your mind. I would rate myself a 9 out of 10 as there is always room for improvement in any skill. Waitrose Interview Questions in Bath | Glassdoor The interviewer would like to know how you would respond if your coworker did not show up for their shift and you were asked to cover. Focus on describing what form of reliable transportation you will use to get to work if hired. Super nice interviewer and easy questions. The hiring process at Waitrose takes an average of 19 days when considering 1,343 user submitted interviews across all job titles. Perhaps you want to learn how to work in a leadership position or learn how to work in sales. ", "As a sales professional, I am driven by a challenge with a financial perk. Then once got through that stage. Name a time youve faced a problem and how did you overcome it? Waitrose offers a collaborative environment where ideas are shared, and all employees are encouraged to help the company succeed. If you respond that you rely on your managers to keep you motivated, the hiring manager may feel you lack the drive to succeed and do a good job. While the interviewer would prefer someone with experience, the question asks if you are a creative person capable of creating attractive displays. Heres the FULL LIST of interview questions for the WAITROSE INTERVIEW: Waitrose has an exceptional, high-quality presence in all of its stores. Asked 24 October 2017. Was one on one and answered about the job I was the given scenarios on the shop and had to put jobs in priority order. Very detailed o line application process. Focus on being honest in your response. Really welcoming and straightforward, the interviewer was friendly. "My current sales position is highly commission-based, so my colleagues and I are quite competitive. I learned a great deal during that time. "I have researched Waitrose a great deal and am very happy with the positive reviews I came across online. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. The hours were just not right for me in the end which is a shame. You cannot force others to communicate with you in a way you would always prefer. Candidates interviewing for Supermarket Assistant and Hospitality Partner rated their interviews as the hardest, whereas interviews for Delivery Driver and Shop Assistant roles were rated as the easiest.