Suction cleaners bring debris into the pump basket, which is supposed to trap the big debris, and the dusty stuff passes thru and gets trapped by the filter. Follow the robotic pool cleaner troubleshooting tips below to solve any issues. what can i do to get it to clean the rest of my pool. You may have grit in there, or need a new piston and cylinder assy. In such cases, redirecting the eyeball fittings or nozzle can fix the problem. "caption": "In The Swim Blog" hello, i have a the pool cleaner x4. It seems to be getting adequate pressure and squirting water from all the right place. Hi, it is likely a broken UWF (universal wall fitting), a threaded 1.5 fitting with two tabs inside, item 6-500-00. (2023) J-400 Owner's Manual. Or a loose connection inside the power supply? "wordCount": "3483", It might be too small, or too long to bring the necessary amperage to the power supply box? Adjusting the cleaner speed is another way to overcome problems climbing the pool walls. Hi, the Merlin is essentially a version of an Aquabot, it has a pump motor and a drive motor. Hi Jeff, are you using an extension cord? Pressure side pool cleaners need about 30 psi to operate. is the regulator valve essential to operating the kreepy krauly? INYO Products has an extensive library of owner's manuals and technical documents for your pool and spa equipment. Need help troubleshooting what is wrong with your sump pump? 2. Hi Heather, robots lose some climbing ability when 1) the debris bag or filters are full, 2) the walls are slick or slightly slimy with bio-films, or 3) the brushes, tracks or wheels are worn down, or 4) the impeller is damaged, or 5) vacuum suction (which helps hold the cleaner on the wall) is lower than normal. INST 448 Jacuzzi JVX Series Pool pump V10-17. Tripped breaker: Breakers are built-in mechanisms to keep electrical systems from overloading. if depth is More than 7 feet, but less than 12 feet, use 3 weights: one 4 to 12 inches, one 6 feet and one 10 feet from the swivel head. Inspect your cleaner hose, each section for holes, and be sure they all fit tightly together. My Polaris was lifted out of the pool while connected & now is not moving help. "@type": "Person", Detergents from cleaning compounds getting into the water. The floating power cord for your robotic pool cleaner should be firmly plugged into the power supply transformer, which is plugged into an outlet. "primaryImageOfPage": { You can use shaving cream around suspected air leaks, as an aid to help locate an air leak. What should I do? Visit our pool cleaner parts department for all the parts mentioned above. When cleaning swimming pools, use chlorine-compatible cleaners. Hi Marla, the Compass cleaner is made by Jacuzzi, and I dont see any retailers carrying parts for it yet. "@type": "ImageObject", When I push to turn it on, it usually turns red and starts the cleaning cycle. You can try contacting Jacuzzi https://www.jacuzzipool.com/contact-us/ to see if they can sell you parts, or refer you to a stockist with inventory. This post covers the solutions to common suction side, pressure side, and robotic pool cleaner problems. Im a pool cleaner. This Polaris is on a separate pump. 60. If pool is heavily contaminated, use main filtration system before using cleaner. 101. There are two small foam pieces inserted inside the cleaner, these are on many Aquabots and provide bouyancy. Verify there is electricity going to the outlet the control unit is connected to. Strong pressure from wall or floor returns can push a cleaner away from certain areas. Adjustments to the direction of the return jets in your pool can affect cleaner coverage. The free chlorine level is too low. (2020) Jacuzzi Play Owner's Manual. (2023) J-300 Owner's Manual. 6. That said, watch out for tiny particles making their way inside the cleaner through the filter as well. In such a case, pierce it with a long screwdriver, or cut it with a hacksaw blade, to remove it in pieces. Hi Glenn, good question, and the adjustment is at the wall fitting. Hi l have a zodiac robot cleaner that wants to clean the walls not the floor. Damaged or missing wheel bearings can cause slow movement. We laugh and have a good time. DE filters can also bypass debris with a missing air bleeder screen or sock. I have a pressure (Polaris) cleaner and the hose keeps getting tangled in the front wheel. They arrived on time and diagnosed the problem with my hot tub quickly. Solution: A pool pulse is included with the Zodiac pool cleaner, and it has numbers on it. Another option is to use a skim vac plate (made to fit your skimmer) with a 90 elbow on top, so that your skimmer basket catches the debris, not the pump basket. Put the pliers thru the opening of the connector, then open the pliers, then turn (CCW) with the pliers. They also may kind of float around the floor, not contacting all surfaces, when the booster pump water pressure is low, usually from a clogged inline strainer, or sometimes something jammed in between the wheels, or an internal blockage that keeps the wheels from moving. if horizontal across the top, or loose (not locked in place), it will tend to spend more time on the walls. Oftentimes, the wires inside the rubber casing will short out or break. Very good 4.6. Lately it has been climbing the wall until it makes it above water. "url": "https://intheswim.com/", In high demand. Ok, when it only goes backwards, that also can be a piston problem. Hey guys and gals, DO YOU NEED A NEW POOL COMPANY?! Is there an option like this for the bottom of my stairs? "image": { Only 4 left in stock - order soon. You can rotate them side to side, or flip them around. The wires inside the cord can short or fail, esp. I have adjusted the little key screw on the side but still no luck. Pressure side cleaner wheels can be shaft driven, belt driven, or chain driven. I have the Aquabot x4 Model 200 and it spends most of its time on the walls or trying to climb the steps. Also check that each of the arms is free of any obstuctions, and that the pressure to the cleaner is proper. If they are gasketed, with an o-ring, Teflon lubricant can be used (or Silicone, actually better) to help seal up the oring or gasket. Holding it underwater, flip it over and shake a bit to let the air escape. Pool cleaners require timely replacement of pool cleaner parts to operate at their full potential and prevent failure. The Cover Guy Deluxe Hot Tub Cover $449.99 Buy Now Hi You can do this by adjusting valves at the pump, closing the main drain valve more for instance, or you can increase flow by adjusting the springs on the sides of the Compass Flow Control Valve, which is used at the bottom of the skimmer. My sweeper hose keeps coming off my wall mount can my booster pump have to much pressure that it keeps blowing off my hoes. The returning water may be pushing your cleaner away from certain areas. Michael, air is the path of least resistance, your pump will prefer to pump air rather than water if it can. works fine the will all of a sudden float to the top and stay there???? Visit our pool cleaner parts department for any spares you need, or for more ideas to keep your pool cleaner from getting stuck. Any suggestions on a fix? Hot tub pumps are hot. Check the hose to ensure there are no kinks, holes or joins where pressure is being lost along the line. Probably just need to add or replace a few hose floats for this issue. My Polaris hose suddenly wont lock into place. Either back up 5 then drive forward start to climb wall treads stop moving falls to floor. POOL CLEANER INFORMATION. Incidentally, this will increase the water pressure in the filter signaling that it is time to clean the filter. Hi there ah you have an old Baker Hydro skimmer, it sounds like. Perhaps they are both slacking off! Here's some pics of the equipment. A last resort may be to replace some hose sections. (2020) Pre-Delivery Guide. Sand looks normal in the filter. In Stock, 22 available. Kokido Telsa 5 Rechargeable Handheld Pool Vacuum Cleaner automatically starts when the cleaner is completely submerged into the pool. You could make a DIY 90 deg elbow attachment to the skimmer, which will allow you to use the regulator. Reaction between chlorine and detergent. }, Remove the cleaner from the pool and unhook the hose from the top of the to release the tube and diaphragm from the main cleaner body. It is a holiday home This should free the Jet Valve System of any debris. Articles and resources for swimming pool owners and DIYers. Changing cleaner direction may also help, as it could be one particular spot on the pool that is at the wrong angle, causing the damage. Pool Cleaners, Pool & Hot Tub Service. Remove any debris and check for damages to the skimmer and strainer baskets. Gold Supporter. As they say The problem lies where the power dies, so if not at the outlet, then we cast suspicion onto the electric plug/cord, the power supply box and FUSE, and the cleaner floating power cord, plug end, and cleaner end attachment. Hi Tammy, from the Aquabot AquaJet Owners Manual: http://www.sparcomanual.com/ManualFiles/Automatic%20Cleaners/Robotic/Aqua%20Products/AG%20AquaProducts%20Manual.pdf Take a garden hose with high pressure, spray into the Valve Housing at each Valve Port opening. Also check for obstructions inside the hose and verify all hose connections are secure. When the piston is in a position blocking off the rear jets and only allowing water in the front jets. For the turning only one direction problem, it can be 1) uneven wear on the brushes or tracks, or 2) the power cable might be coiled or slightly twisted, and/or too much unnecessary cable in the pool, or 3) loose wheel tubes, worn or missing parts, or 4) uneven tab wear on brushes, I have a pool vac. I'm interested too-we received this Compass cleaner (free with purchase of pool heater) and haven't been able to get it to work correctly. You can also adjust the hose floats or hose weights (depending on the model), to change the cleaning pattern. "url": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", With the booster pump running, grab the pool cleaner hose, and slowly pull the cleaner toward you, inspecting the hose for leaks as you pull it out of the water. Search hose adapters on http://www.intheswim.com, or go here: https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG. Hi maria, sounds like a puncture or split in the hose, or a loose hose connection sucking air. If your pool cleaner is beyond repair and its time for a new one, check out our selection of over 100 pool cleaners, in stock and ready to ship! Air will leak into the system if the connections are loose or if the hose is damaged. Richard Schnittger I have a Kreepy Krauly that is kreeping slowly. Making adjustments to the cleaner pattern as described above may produce different results, allowing the cleaner to make a better approach to the wall. Pool Heater Repair: My Pool Heater wont Start! Hi TIm, are you talking about an Aquavac robotic cleaner? Its been working fine. I cant get it to stay on the bottom. You may notice that the cleaner moves, but doesnt climb the walls. "name": "In The Swim", Page 6: In-Pool Installation IN-POOL INSTALLATION IN-POOL INSTALLATION IN-POOL INSTALLATION Place the hose weight (#17) on the hose. If the cleaners hose length isnt the problem, inspect your pools return jets. So, either your driver motor is not turning on, or it is turning on but is not engaging something, starting from the small T pin on the motor spindle, to the tightness of the belts, or small missing clips or parts that prevent movement. Strong return line flows can push the hose and keep kreepy in only certain areas of the pool. Then inspect the hose sections for any air leaks. If missing, that is the problem and if you can find it, you may be able to re-use it, otherwise youll need a new tail assembly. Check this and also make sure that the cleaner has about 30 psi to operate. I have a Polaris 180. Pressure coming out of the filter back into the pool is solid and is the same whether the cleaner is running or not. Use the pool brush (great exercise), to brush the pool early and late in the day, when its not so hot outside. The vertical, Automatic Pool Cleaner Troubleshooting Guide. { The backup valve is new., lines and filter are clean. I would suspect the top wheel on the P825, but not sure. Established in 2005. I cleaned the filter and washed the whole machine down with a garden hose. I have a legend platinum cleaner. For gunite pools, a more drastic method would be to shave off the plaster or fill in with more plaster in that area to make it smooth. Flat head with clip on brush. If you are looking for a cover replacement for your Jacuzzi hot tub, look no further than The Cover Guy! At this point, check the drive motor itself, to verify connections are tight. Do an RPM test by holding the cleaner under the water surface and counting wheel revolutions for 15 seconds, then multiply by 4. Any ideas? Also makes it easier to connect Kreepy, without having to reach way down there into the skimmer. The wall fitting EW22, has a pressure relief, sometimes automatic, or some allow you to turn it open more with large pliers until the RPM drops. I have an aquabot and it is spitting all the dirt back out of the top of it. Low pressure can also be linked to the pool skimmer which could have a clogged basket or a weir stuck in the open position (the weir is the flap . When you notice your pressure pool cleaner not moving the first thing to do is to check the booster pump. Install ladder guards to block the path around rails to prevent the cleaner from wrapping around the handrail. 2. Step 3 MEASURE SUPPLY VOLTAGE - Use a multimeter to measure the voltage to the motor. }. Hi, that could be low suction from a not very powerful pump, or other pipes also open like other skimmers or main drain, or loss of suction at hose connections between cleaner and skimmer. Also check the inline strainer at the wall. Solution: Refresh the PVA levels by letting your pool cleaner sit in your swimming pool till brushes have softened - this usually takes around a half-hour or so. Get $75 rebate! If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a, Flooded Inground Pool: 10-Steps to Recovery. "caption": "In The Swim Blog" The wheels turn and it moves around the pool but the front is slightly lifted off the ground which doesnt allow the vacuum to pick anything up? FREE delivery Feb 9 - 14. Secondly, the cleaner could be overpowered. Secondly, check the flow as the cleaner may need more flow, If you have the Flow Gauge still, you can use to verify that that the flow gauge reads 5 or higher. . This could indicate worn drive tracks or wheel tube brushes. What can be wrong. Please help. Lately it has been spraying outside the pool and even getting stuck on stairs and acting like a fountain shooting water onto the deck. the push rod that goes to the turning cog keeps breaking on one side when it turns after hitting the actuater bumper turn bar. There isnt anything universal, but could be available (for your particular product). Close other suction lines, such as the main drain or another skimmer, to increase the suction on the line the cleaner is connected into. It keeps running into the hose which is on the bottom of the pool and getting stuck. It only moves when you first connect it to the jet. I would guess however, that it could be a loose track on one side, loose belts, or loose wheel tube, causing it to turn in one direction more than the other. My suction pool cleaner works fine except it runs over some areas a lot more than others and completely ignores one corner. The more i turn my 3 way diverter valve to vac position the more i get air and my pool vac wont move. Hi Terry, the hose may have lost the orifice tip? Specifications & Technical Details. Rinse them thoroughly afterward. If the water flow through pump is always tedious to obtain at start-up after cleaning the lint basket, then an examination of the system to establish a reason and correct the cause is recommended. Hi Vlad both ideas you mention can affect the travel pattern of the cleaner, as well as adjusting the suction flow rate (more or less). Finally, with the cleaner connected, does the pump bog down, or lose prime, or begin to draw in air? Hi Jen, go easy on the culprit that did the deed, I dont think its related, probably not. Swimming pool heaters are great, they make the water warm and extend the pool season on both ends. Water pressure seems fine. whew! Or a new pool cleaning machine? Automatic pool cleaners are an integral part of pool maintenance. Others are spaced out along the line, but 2 or 3 are underwater at all times, to keep the hose more or less vertical. I GOT YOU COVERED! The hose keeps getting stuck in front of the skimmer. Hi, good question. 20# silica. Adjusting the hose weights can affect the balance If the pool depth is More than 4 feet, but less than 7 feet use 2 weights: one 4 to 12 inches and one 6 feet from the swivel head. If this still does not remedy the issue, reset the heater directly. You can count RPMs of the wheel, should be between 11-13. Check also that pump basket and impeller are clear, and pool filter is clean. Centennial, Colorado. Closed. With over 10 years experience in replacing covers for all Jacuzzi models, we are sure to have yours on file. Pool Lube on the o-ring can also be helpful, sometimes necessary, to get the fitting turned in all the way. Is the pump on? }, Is there an adjustment on the wheels to give it a bit more clearence? Rotate the wheel tubes by hand, and should rotate freely with slight resistance. Also check the hose to verify that pressure is not lost somewhere along the line. The reason that a pressure cleaner like a Polaris or Kreepy (Letro) Legend might float is usually that air is trapped inside of the unit. If everything has failed, and your pool cleaner is being stubborn and refuses to cooperate, it may be time to call one of our pool specialists/advisers who can assist further with troubleshooting or repair. This operation will necessitate the use of your pump. Pressure side cleaners operate on the pressure side of the filter pump, which pushes water into the cleaners booster pump. You may need to just replace a few hose floats, to keep it up. Replace damaged O-rings, and seal hose leaks with silicone or rubber cement. "description": "Automatic Pool Cleaner Troubleshooting Guide - step by step instructions on care and repair processes for suction, robot and pressure pool cleaners." How to remedy? Played with the skimmer valve, thats not it. "datePublished": "5/22/2012", Hot Tub Classic parts Spa 2-Pump Topside Control Panel Compatible with Most Jacuzzi Spas J-300 LED Series 2007-2012 2600-328. J-500 COLLECTION. Thanks. Learn More 2nd in the deep end it will go up and down the floor never transitioning to climb wall and stop after about 10 minutes. What you can do is use a 1.5 hose adapter, threaded into the wall fitting, that will hold the hose securely. Look at Paramount iJet, or Hayward Hydrosweep eyeball fittings for this. department of energy. Hi Robert, does the power box led indicator do any flashing, indicating an error? A pool vacuum is a relatively simple device in which the swimming pool's pump system is used to draw water through the head of a portable vacuum appliance that scrubs along the bottom and sides of the pool. Is it bad for the vacuum to go above the water? Don't forget to rinse them after. If the pump being too large is the issue, a small bypass can be created, with a 3-way valve, to send some water around the filter, unfiltered, or a larger filter I suppose, would also be a good choice. Make a small mark on the tire, so its easy to spot a full revolution, and count with a stop watch. There are three main types of pool cleaners: suction side, pressure side, and robotic. Robot will not climb walls Sometimes this problem is as simple as the pool water being too cold. See if the wheels have an adjustable axle, which is loosened and after moving the wheel, retightened, to make the track more snug. Problem #1: My pressure pool cleaner is not moving. It seems to be repeating the same pattern in the pool when cleaning, ignoring the deep end and the shallow end? "url": "https://blog.intheswim.com/" Secondly, make sure that the wheels are properly adjusted and not missing teeth or any small parts. after removing the basket from the skimmer, there is a horizontal pipe on the pool side and a horizontal pipe on the deck side, but nothing on the bottom. If a booster pump is being used, be sure that both the filter pump and booster pump are operating and not leaking or making funny noises. Sand too small; recommend .40mm to .50 mm size, FILTER WILL NOT KEEP WATER CLEAN. JACUZZI MANUALS AND USER GUIDES. I was at a pool store and multiple people there could not figure it out, as it looks like it should work fine to them. Setting up the vacuum is a simple matter of attaching suction hoses into the pool's pump system and turning the pool pump on.